Right to be Forgotten

The measures taken by See Tickets/Paylogic for AVG

As an organization, we have taken all necessary measures to ensure that we comply with the obligations arising from the AVG/GDPR legislation. This article describes in more detail what we’ve done to be well prepared for those commitments. For further questions, please contact us via the button at the bottom of this page.

Also read: right to be forgotten service

Development of new features
Our team has developed the necessary features to ensure that both See Tickets itself and its customers comply with the GDPR obligations. See Tickets has built a feature to process and protect fans’ personal information in the event of requests, such as information about GDPR, rectification and deletion of information. This function offers the possibility to anonymize data if the ticket buyer, fan or consumer so wishes. 

This is an important part of the GDPR legislation, also known as “the right to be forgotten”. Fan requests can be forwarded to our Customer Service . By using the Pay logic platform, the consumer’s personal information is securely stored and accessible to the customers via the Back Office. This information can be modified by the customer and automatically deleted after a certain time.

Custom processor agreement
See Tickets is the data processor and the event organizer is the data manager. According to the AVG/GDPR, strict rules must be observed with regard to data protection. Our updated processor agreement describes the privacy obligations and conditions for See Tickets and you, in order to comply with the requirements of the GDPR.

Updated Privacy Policy
We have updated our privacy policy so that your fans can now see how See Tickets collects, uses and protects data on behalf of the event organization. You can find our new privacy policy on our website .

Measures by partners and suppliers
We are currently evaluating the extent to which our partners and suppliers have taken steps to comply with the GDPR. This can result in a similar (sub) data processing agreement according to the guidelines of the GDPR.

Revised security measures and protocols
See Tickets guarantees that, in accordance with the privacy legislation and guidelines of the competent authority, a data breach procedure has been established to adequately assess any data breaches of personal data. In the event of a data breach, See Tickets – under the conditions set by the GDPR – will inform the event organizer as well as the competent authority and/or fans. This is the case when the breach causes a significant risk to the data subject with regard to fundamental rights to privacy.

About this privacy statement
Privacy and a safe environment are of great importance to the Protestant Church in the Netherlands and its congregations. According to the church order, the Protestant Church in the Netherlands and its congregations are called to serve the world in which looking after each other, involvement with each other and forming a community are important pillars. The church is for everyone. Those who are not members of the church are also allowed to participate, receive pastoral care or diaconal help and participate in other ways in the Protestant Church in the Netherlands, its congregations and other organizational forms. 

This privacy statement is intended to provide information about the use of personal data. In addition, this statement provides insight into the goals and principles of data processing within the church. Data subjects can read in this statement which personal data is processed. This statement also describes the rights that a data subject has with regard to the processing of his or her personal data and who is the contact person at the church for this.

Also read: right to be forgotten help

About the Protestant Church in the Netherlands and its congregations
The organization of the Protestant Church in the Netherlands and its congregations is bound by specific (ecclesiastical) rules. These rules also affect privacy protection. The General Data Protection Regulation gives the churches room to process data in accordance with their own church rules.

The Protestant Church in the Netherlands consists of local congregations. The municipalities and their deaconies have legal personality.

General measures for the protection of personal data
You have the right to have your personal data handled carefully and lawfully. That is why the municipality ensures that your privacy rights and data protection are in order by securing this standard and applying privacy rules as standard. 

Within the church, anyone who receives information on the basis of his ecclesiastical function is bound by ordinance 4-2 to secrecy. The municipality has taken various policy measures to handle personal data in a safe and conscious manner. These are set out in Appendix 1 at the bottom of this document.

Also read: gdpr case studies

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